At MEDSOL, we strive to deliver your orders safely and promptly. Here’s everything you need to know about our shipping process.
1. Shipping Regions
We currently ship across India.
International shipping is available on select products and regions.
2. Processing Time
Orders are typically dispatched within 1 to 2 working days from the date of payment.
In case customisations are requested the processing time may vary and the same will be communicated by our support team.
Some delays may occur during high-demand periods or due to unforeseen circumstances.
Delivery time typically ranges from 2 to 5 working days but may extend in some cases depending on delivery location and last mile courier infrastructure.
3. Shipping Providers
We ship via Shree Maruti Couriers, and online shipping aggregators based on the delivery location and package priority. Live tracking link of the shipment will be provided if courier service provides this feature for your destination.
4. Shipping Charges
Shipping costs vary depending on the product, destination, and promotional offers.
Free or discounted shipping may be offered as part of ongoing campaigns.
5. Express Delivery
Expedited shipping is available on request at an additional cost. Please reach out to our support team post-purchase.
6. International Shipping
International buyers are responsible for any applicable customs duties, import taxes, or clearance fees.
Delivery timelines and legal compliance may vary based on country and shipping preference. Our dispatch team will communicate the details with you while processing the order.
7. Damaged or Lost Shipments
Products that are dead on arrival or damaged during shipping will be replaced.
Customers must provide photographic or video evidence at the time of delivery and notify us within 24 hours.
8. Contact
For any shipping-related queries, please contact: info@medsol.co.in | +91-4344-247499
